Operational & Software Audit
Reset on the best “how, when, what, who” of your operational delivery
Our Operational & Software Audit Service is tailored to the specific problems you’re trying to solve in your business.
We start with a conversation and together agree on the outcomes required - and what specific areas need to be focussed on. From there we will work to a logical and structured plan that can include process mapping, interviews and workshops, process document review, analysis, recommendations and feedback.
Across your team, divisions and operational revenue streams we will work understand how your business functions today, and what is required in the future.
Our Audit Approach
-
Each business has specific needs and outcomes when approaching these projects. We first get clear on the specific outcomes and scope of work
-
Typically, there is a first stage Proposal and Quote that encompasses the agreed outcomes, methodology and approach, timeline and fee. Once signed off we can book in next actions
-
Outworking the agreed approach alongside your team. The can include process mapping, interviews and workshops, process document review, comparison and analysis
-
Outcomes and recommendations will be collated in the agreed format and presented for discussion with key leadership
-
From here, you have clear next steps to make operational or software changes.
This may include an additional engagement with Business Sense for further scope, implementation or support - or you may have the capability and capacity in house to move the project forward with clear next steps from here to completion